Activate your Account

Gear and Environement

Click on the activation link (it was sent to you by email with the subject "Account Activation").
Enter a password in both fields and validate.
You will be redirected to the login page.
Log in with the same email address that received the activation notice and the password defined in the previous step.

Mac or PC Computer with a webcam.
Headphones or Headset with integrated microphone
Phone headphones plugged into your computer will do just fine.
If using Bluetooth headphones, prepare a backup that can be plugged in should they lose battery.

We do not recommend using a smart phone or tablet.

We recommend one of the following browsers:

Microsoft Internet Explorer is not compatible.

The use of a Citrix virtual desktop is not supported.

We strongly suggest using a cable internet connection.
Ensure dedicated usage to prevent interference from other bandwidth-intensive services such as video platforms or large downloads.
The required speed is around 3Mbps up and down.

On the computer used:
- Close or disable any apps that use your camera or microphone.
- Close applications that consume hardware resources or bandwidth.
Be sure to choose a calm, quiet and well-lit place (in front of a window is ideal).
Place the camera at eye level.
Make sure the face is centered vertically and horizontally in the frame.

An organizer has invited you to be a speaker on a webcast

Connect to icastGo using your email address and the password defined when activating your account.
Select the webcast you want to join as a participant.
Click the Call as Speaker button.
To connect from your computer, select the "Camera and Microphone" option.

Once in your virtual meeting room

Activate your microphone when you want to speak.
Look at the viewer's questions.
If the organizer has activated this feature for you, use the arrows to navigate the slides once live (it is not possible to manipulate the slide deck before going live.